Welcome to the official site of Cooperative Telephone Exchange. With new features and a new design, you can keep up to date on all your Cooperative's communications products and services, tech support questions, plus much more. You can login to your netINS Webmail account and even check the weather while you're here. So, make yourself comfortable, take a look around and be sure to check out the informational, educational and fun links provided here.
Click on the Residential Services link to the left for information on phone, internet, and video services.
New Web Mail Update
Outage Notification – Email Services
Aureon continues to experience problems related to users checking their email for netINS.net, Virtual ISP and Hosting email services. Customers checking email using just their username will need to update their username to utilize the full email address, This is working for the majority of users. In certain cases, a customer will need to re-enter their password as well for a successful connection. Click here for additional information.
netINS has recently updated their Webmail software. Click here to learn more about accessing your Webmail.
Video Programming Update
Discovery Life HD and OWN HD were added to the Basic HD Package August 19th.
Cooperative Telephone Exchange has several agreements with programmers that will expire soon. Please click here to view the complete list.
Call Before You Dig
Iowa law requires that any person, homeowner, professional, public or private entity, planning to engage in any form of excavation within the state of Iowa, must notify the Iowa One Call notification system, at 1-800-292-8989 or 811, at least 48 hours prior to excavating.
The Iowa One Call notification system is a free call and a free service to all persons planning an excavation within the state of Iowa. The required 48 hours advance notice does not include Saturdays and Sundays or legal holidays.