Welcome to the official site of Cooperative Telephone Exchange. With new features and a new design, you can keep up to date on all your Cooperative's communications products and services, tech support questions, plus much more. You can login to your netINS Webmail account and even check the weather while you're here. So, make yourself comfortable, take a look around and be sure to check out the informational, educational and fun links provided here.
Click on the Residential Services link to the left for information on phone, internet, and video services.
Click here for information related to backup power for home phone services.
New Web Mail Update
netINS has recently updated their Webmail software. Click here to learn more about accessing your Webmail.
Video Programming Update
Several channels in the Basic Package have been moved to make room for new channel additions. KDMI channel 24 moved to channel 21. KFPX Channels 20, 21, 22 have moved to channels 26,27,28. Channel 420 KFPX HD has moved to channel 426. The following channels have been added to the Basic Package. Channel 6 WOI 5.2 Laff Channel 16 WHO 13.4 This TV Channel 20 KDSM 17.4 TBD TV; Channel 24 KCWI Escape Channel 25 KCWI Bounce; Channel 473 Comcast Sports Net Chicago Plus HD has been added to the Basic HD Package; Channel 150 Nat Geo Wild and channel 550 Nat Geo Wild HD has been added to the Expanded Packages; Channel 112 Fox Business SD has been moved from the Expanded to Basic Package; Channel 512 Fox Business HD has been moved from Expanded HD to Basic HD Packages. Click here for an updated channel guide.
Call Before You Dig
Iowa law requires that any person, homeowner, professional, public or private entity, planning to engage in any form of excavation within the state of Iowa, must notify the Iowa One Call notification system, at 1-800-292-8989 or 811, at least 48 hours prior to excavating. The Iowa One Call notification system is a free call and a free service to all persons planning an excavation within the state of Iowa. The required 48 hours advance notice does not include Saturdays and Sundays or legal holidays.