Our Response to Help Contain COVID-19
Cooperative Telephone Exchange has instigated additional cleaning practices at our office location and shared the Centers for Disease Control and Prevention (CDC) guidelines with our employees and reinforced prevention techniques.
While practicing social distancing, keep in mind we offer several bill payment options: ACH payment, use of our drop box slot at the Kamrar office or Stanhope office, or mail a check.
We currently are not entering homes unless the need is urgent. This will help protect you, our employees, and the communities. If we need to make a home visit, this will b determined on individual case by case basis by the General Manager.
The business office will be closed to the public beginning March 23, 2020.
If you need to enter the office to conduct business, please call ahead at 515-826-3206 and we will make arrangements. Again, please avoid a visit to the office lobby and use other means of payment if possible. In the event we need to adjust our office hours, we will make an announcement.