• Cooperative Telephone Exchange

Video Service Update!

Updated: Sep 20

Cooperative Telephone Exchange is in the process of updating our video customer locations to new set top boxes, as well as updating the middleware service that communicates with the set top boxes. Our current system (Minerva) will be updated to a system called Innovative. Please be advised that anyone with the DVR service will lose all current recordings during this update. We would prefer to replace your DVR set top box ahead of the Innovation conversion, so recordings are only lost once. We have already replaced the set top boxes at many customer locations.

Our office will be contacting you in the upcoming weeks to schedule an appointment to replace your set top boxes and/or move your service to Innovative. Customer locations will need to be moved by the end of July.

Any questions or concerns, please feel free to contact the business office at 515-826-3206.

On September 6th we added a second IHSSN Network channel to the Basic Package. IHSSN1 is now on channels 36 SD and 436 HD. IHSSN2 is now on channels 37 SD and 437 HD.

On September 20th we added the Reelz Channel to the Basic Package channels 94 SD and 494 HD.