Video Service Update!
Updated: 6 days ago
Important Update January 27, 2023
Our cable service provider, Aureon, will be performing emergency maintenance on certain satellite dishes over the weekend beginning at 9:30 am on Saturday January 28, 2023 which may cause intermittent issues with your cable service. This maintenance is being done to help resolve some of the service issues you may have experienced over the past couple of weeks. We value your business and thank you for your patience as we strive to provide the quality experience you deserve from your cable provider. We recognize that our service has not been up to our standards and the impact this is having on your customers. Please know that we are doing everything we can to stabilize the impacts in the short term and improve the service we provide long term.
Cooperative Telephone Exchange has completed the process of updating our video customer locations to new set top boxes, as well as updating the middleware service that communicates with the set top boxes.
Any questions or concerns, please feel free to contact the business office at 515-826-3206.
On September 6th we added a second IHSSN Network channel to the Basic Package. IHSSN1 is now on channels 36 SD and 436 HD. IHSSN2 is now on channels 37 SD and 437 HD.
On September 20th we added the Reelz Channel to the Basic Package channels 94 SD and 494 HD.
On October 1st the Olympic Channels 45 SD and 445 HD were discontinued by the provider.
On October 24th the SportsGrid channel 372 changed to Rewind TV.
On November 22nd the following channels were added to Basic. WOI 5.2 True Crime channel 357, WOI 5.6 Twist channel 360, WOI 5.8 This TV channel 361, and KCWI5 Get TV channel 389.